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10 days or less turnaround.

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We proudly serve Hampton Roads

RUG CLEANING QUOTES

Call 757-333-1010 for a quote!

Area Rug Repair Services Available

We offer Re-Fringing/Removal/Trimming of fringes. Our services also include the addition of false fringe of various types, lengths, and colors which are hand sewn to prevent unraveling.

We rebind by hand and carefully match colors for your rug! Our services also include repair, straightening, and over sew worn edges.

We reweave and re-knot holes and rips in your rug on top of replacing worn piles.

We patch a hole or rip in your rug by applying a latex patch to the backing. It'll look brand new!

A drenched rug can easily be picked up by our pickup and delivery service and restored to its full glory.

Need to resize your rug? Our experts can reduce the size of your rug to fit your room's needs.

Rod sleeve pocket is hand sewn on the back of your rug for hanging on a wall

We can perform all types of specialty area rug repairs, however we need to inspect your rug to advise you and we will gladly give you a quote for the professional rug repair and restoration work to be performed.

We Hand paint worn areas on your rug to match the existing wool pile.

"I had some of my Oriental rugs cleaned and repaired and I could not be happier! They did an outstanding job. It's hard to find that kind of service these days."
- Maryanne H.
"Dear Mark, A big THANKS to you and your staff for "saving" my rug! After cleaning and stain removal the colors were more vibrant and it smelled so fresh and clean."
- Mandy B.
rug being sewn
Trust Your Carpet to the Professionals
Why Us?
We have the largest in-house licensed facility. We are fully licensed and have the most up-to-date equipment. We have a fast turnaround. Your carpet will be ready in 4 days. We can customize any color to your needs.

Best Rug Deals In Hampton Roads

Rectangle 986 3
Starting at
$480

Traditional Blue and Cream Wool Rug

  • 8 Sizes Available
  • 2x3. 4x6
  • Rectangle 986 3
  • Rectangle 986 (1)
  • Rectangle 986 (2)
  • Rectangle 986 (3)
Rectangle 986 2

Retail Price: $3,299

$1,800

Modern, Handwoven Blue and Grey Splash Rug

  • Size: 9'x12' - It's one of a kind!
  • Rectangle 986 2
  • Rectangle 986 2
  • Rectangle 986 2
  • Rectangle 986 2
Rectangle 986 1
$1,599

  • Rectangle 986 1
  • Rectangle 986 1
  • Rectangle 986 1
  • Rectangle 986 1
Rectangle 986
$675

  • Rectangle 986
  • Rectangle 986
  • Rectangle 986
  • Rectangle 986
Rectangle 986 3

Starting at

$929

  • Rectangle 986 3
  • Rectangle 986 3
  • Rectangle 986 3
  • Rectangle 986 3
Rectangle 986 2
$1,199

  • Rectangle 986 2
  • Rectangle 986 2
  • Rectangle 986 2
  • Rectangle 986 2
Rectangle 986 3
Starting at
$480

Traditional Blue and Cream Wool Rug

  • 8 Sizes Available
  • 2x3. 4x6
  • Rectangle 986 3
  • Rectangle 986 (1)
  • Rectangle 986 (2)
  • Rectangle 986 (3)
Rectangle 986 2

Retail Price: $3,299

$1,800

Modern, Handwoven Blue and Grey Splash Rug

  • Size: 9'x12' - It's one of a kind!
  • Rectangle 986 2
  • Rectangle 986 2
  • Rectangle 986 2
  • Rectangle 986 2
Rectangle 986 1
$1,599

  • Rectangle 986 1
  • Rectangle 986 1
  • Rectangle 986 1
  • Rectangle 986 1
Rectangle 986
$675

  • Rectangle 986
  • Rectangle 986
  • Rectangle 986
  • Rectangle 986
Rectangle 986 3

Starting at

$929

  • Rectangle 986 3
  • Rectangle 986 3
  • Rectangle 986 3
  • Rectangle 986 3
Rectangle 986 2
$1,199

  • Rectangle 986 2
  • Rectangle 986 2
  • Rectangle 986 2
  • Rectangle 986 2
Toggle For Additional Rugs
fluffy rug refringing
Professional Area Rug Cleaning Services
We offer competitive rates and all work is guaranteed. All rugs are fully insured while being repaired. Our repair experts have received many years of training in order to become proficient and skilled in their craft. For a personalized assessment and estimate of your rug repair and restoration, please bring it into our Virginia Beach showroom for a free evaluation, or you can schedule a pick-up.

Service Areas

We proudly server all of the Hampton Roads area; Virginia Beach, Norfolk, Portsmouth, Chesapeake, Suffolk, Hampton, Newport News, Williamsburg. We also pick-up and deliver to parts of the Eastern Shore and Northeast North Carolina.
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We Offer These Services And More!

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Rug Cleaning
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Carpet Installation
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Frequently Asked Questions

Monday – Saturday: 10:00 AM – 5:30 PM Sunday: We are CLOSED on Sundays. We are always available for a personal appointment after hours. Please call us at 757-486-6600 to arrange a time.

We are a large direct importer and travel the world to buy our rugs. We sell most nationally known brands as well as rugs from almost all the rug weaving countries of the world. We also offer custom made rugs. With 5′ x 8′ rugs starting as low as $149.00, we have all price ranges covered. Please contact us if we can help you further, 757-486-6600.

We are always looking for old, antique and semi-antique rugs in any condition. As well as Persian rugs, silk rugs and tapestries.

Absolutely, yes we can make a custom rug to most any specification. As a direct importer we are able to accommodate orders for rugs in special sizes, colors, patterns and designs. Contrary to belief a custom rug is not necessarily more expensive than one purchased off the showroom floor. Production time varies and we will give you an estimated completion when you place your order.

Rugs that were first taken on approval and then purchased may be returned for a full store credit only within 3 days. Rugs purchased outright (not taken on approval) can be returned for a full refund within 10 days. All special orders are non-refundable. All clearance rugs are final sale only and are not eligible for return or store credit.

Visa, MasterCard, American Express, Discover, and Checks/Cash We also offer Gift Certificates. Call us today to buy a gift that will “floor” someone.

Yes, please refer to Pick Up and Delivery page for more details.

Yes we can appraise your rug. We are certified by the Oriental Rug Retailers of America (ORRA). We are also nationally recognized by the major insurance companies

All Oriental rugs are original works of art. There are many factors that go into determining its retail replacement value. Namely age, condition, country of origin, quality and knotting. Establishing a value is as much an art as a science but as a certified appraiser by the Oriental Rug Retailers of America (ORRA), we are qualified to appraise your rug competently.

Valuable Oriental rugs are often covered by the fine arts portion of a homeowner’s policy, and as a knowledgeable dealer we will be able to help guide you through the questions related to this issue. Normally, you need an individual line item on your policy specifying the type, size and value or your rugs.

Just counting the knots per square inch (kpsi) alone normally does not give a true indication of the quality of an Oriental rug. One needs to know the type, the village or the tribe that the rug comes from. Each country of origin has a traditional knot count specific to that area...

In olden times and still today, vegetable dyes are used to dye the yarns that are used in rug making. But vegetable dyes are limited in the colors and intensity of color they produce so therefore chemicals dyes were developed. In the early 1900’s when the first chemical dyes were created, they were too acidic and over time did damage to the yarns. However, today chemical dyes are ph balanced and are no longer harmful to the yarns of a rug.,,,

Generally, yes. Silk is the strongest natural fiber and can handle normal wear. The only precaution that should be taken is not to water wash a silk rug but have it professionally dry cleaned only.

We recommend that you use the appropriate pad for your floor and rug type. The proper padding extends the life of the rug, prevents slipping and sliding, helps cushion the impact of foot traffic and makes vacuuming easier. We also carry a special pad for use over wall to wall carpet that prevents buckling, creeping and movement of your rug.

To insure even wear and depending upon the amount of traffic it is a good idea to rotate your rugs on a yearly basis.

Generally, yes. We recommend a vacuum that has a beater bar. Regular vacuuming between cleanings will help prolong the life and beauty of your rug. Try not to get the fringes caught in your vacuum cleaner and remember that a hand made Oriental rug is a work of art and care should be taken in all phases of cleaning and maintenance.

If a rug is to be stored for a long period of time, you can use a sheet, cloth or a plastic bag for wrapping. It is a good idea to store your rugs rolled up and not folded. You can also use some Para dichlorobenzene crystals, which may have to be renewed every few months. DO NOT store rugs in a humid, damp, warm or poorly ventilated room. DO store your rugs in an air conditioned space.

Moths can cause extensive damage to Oriental rugs. Not only do moths eat the pile but they also eat the knots on the back of a rug. Moths are especially attracted to areas such as those under furniture that remain relatively undisturbed. ...

If cared for properly, a fine Oriental rug can last many generations. A professional washing will bring out the richness of color and softness of the wool and will help preserve your rugs beauty and value. Fine dust that is tracked into your home gets trapped into the bottom of the pile of the rug and acts as an abrasive file to the wool which causes wear and damage. Regular cleaning removes the fine dust. Depending on the amount of foot traffic we recommend periodic cleaning of every 3-5 years.

Use a trusted professional Oriental rug cleaner to have your rug cleaned. Our facilities are here to serve you.

If you have an occasional minor spill there are things you can try at home.

Get In Touch

Mark Gonsenhauser's Rug & Carpet Superstore

4153 Virginia Beach Blvd
Virginia Beach, VA 23452

Store Hours
Monday - Saturday
10:00 AM - 5:30 PM


757-486-6600

757-333-1010

757-486-5304