Our Guarantee

“Our Name is Your Guarantee”

These were my father’s famous words from our original rug business in South Africa. He always believed that this was the foundation to a successful family business. More than 70 years later, we still run our business the same way. We are committed to making you happy and we stand behind our products and service.

Before you purchase a rug at our store, we encourage you to take home a sample rug or sample materials for a custom order. You will be able to make the best decision about the rug you have chosen when you see it in your home with your lighting and your furnishings. If the rug you have taken home “on approval” does not fit your space or current decor, you will then be able to return it and choose another.

Sincerely,

Mark Gonsenhauser

Our Price Match Guarantee!!!!

At Mark Gonsenhauser’s Rug and Carpet Superstore we will not be undersold! Our price match guarantee offers the LOWEST prices anywhere on area rugs, even the Internet! If you find a lower price on a rug, we will meet or beat it. For Internet rugs, just print out the webpage for the rug showing a picture, the style # and the price. (Not valid on previous orders.)

Click here to read what our customers are saying about us!